Privacy Policy
Last updated: September 30, 2025
askOdin Pte. Ltd. ("we" or "askOdin") operates the askOdin website and service (the "Service"). This policy explains what information we collect, how we use it, and your rights.
By using askOdin, you agree to this privacy policy.
What Information We Collect
Account Information
- Email address
- Name (if you provide it)
- Password (encrypted, we can't see it)
Usage Information
- IP address
- Browser type and version
- Pages you visit and when
- How you interact with our service
- Device information
Cookies
We use cookies to keep you logged in and understand how people use askOdin. You can disable cookies in your browser, but some features may not work properly.
How We Use Your Information
We use your information to:
- Provide and improve the service
- Send you important updates about your account or the service
- Respond to your questions and support requests
- Understand how people use askOdin so we can make it better
- Prevent abuse and fix technical problems
We do not sell your personal information to anyone.
Who We Share Your Information With
We share your information only when necessary:
Service Providers: We use third-party services to run askOdin (like cloud hosting and analytics). They only access your information to do their job and are required to protect it.
Legal Requirements: We may disclose your information if required by law or to protect our rights and the safety of our users.
We do not share your information with advertisers or marketers.
How Long We Keep Your Information
- Account data: Until you delete your account, plus 30 days for backups
- Usage data: Up to 2 years for analytics and improvements
- Support communications: Up to 1 year after your last contact
Your Rights
You have the right to:
- Access your information - email us and we'll send you what we have
- Delete your account and information - email us to request deletion
- Correct inaccurate information - update it in your account settings or email us
- Opt out of non-essential emails - click unsubscribe in any email
To exercise these rights, email us at: privacy@askodin.com
Security
We take reasonable measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
International Users
askOdin is based in Singapore. If you're using our service from outside Singapore, your information will be transferred to and processed in Singapore. By using askOdin, you consent to this transfer.
Age Requirement
askOdin is not intended for professional users and is not directed to individuals under 18. We do not knowingly collect information from anyone under 18. If we learn we have collected information from a child under 18, we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we'll notify you by email or through a notice on the service. The "Last updated" date at the top shows when the policy was last changed.
Questions?
If you have questions about this privacy policy or how we handle your information, contact us at:
Email: privacy@askodin.com
askOdin Pte. Ltd.
Singapore
This policy is written in plain language to be transparent about our practices. We're a small startup, not a large corporation, and we treat your data with respect.